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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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C Stein

June 9, 2026

5  out of  5
rating by C Stein
"Jahna is an asset to my business! Knowledgable and invested in the best interest of her clients. Exceptional service and integrity."
We responded:
"Thank you very much for your five star review! Jahna is a great asset for us as well. We appreciate your business."
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Kristen Huntington

June 8, 2026

5  out of  5
rating by Kristen Huntington
"I recently had the unfortunate experience of being involved in a car accident when another driver hit my vehicle while I was driving through town. Having never been in an accident before, I was unsure of what to do, so my first call was to my insurance agent, Jahna Nixon at State Farm Insurance Agency in Naugatuck, CT. The very first thing Jahna asked was, “Are you alright?” After I assured her that I was fine, she immediately put me at ease by saying, “Don’t worry about a thing.” From that moment on, Jahna went above and beyond. She guided me through the entire process, handled all the details, and made what could have been a very stressful situation much easier to navigate. Her professionalism, compassion, and dedication were truly remarkable. I trust Jahna completely and know she always has my best interests at heart. It’s reassuring to have an agent who genuinely cares about her clients and is there when they need her most. Thank you for everything, Jahna Nixon!"
We responded:
"Wow Kristen what a great review! Thanks very much. Jahna really does take great care of our customers!"
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mia cogliano

June 8, 2026

5  out of  5
rating by mia cogliano
"I’ve worked with Jahna for 6 years now and they always have great prices and the best service! We have ring, life, car, business, and home with them."
We responded:
"Thanks very much for the five star review! We appreciate your business!"
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Russell Mumper

June 7, 2026

5  out of  5
rating by Russell Mumper
"Excellent service, quick replies! Highly recommend"
We responded:
"Russell thank you very much for your five star review. We appreciate having you as a customer! Good luck with your new car!"
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Kristen Clark

June 5, 2026

5  out of  5
rating by Kristen Clark
"I highly recommend my State Farm insurance agent, Jason Ruiz. He was extremely helpful, knowledgeable, and respectful throughout the entire process. He took the time to answer all of my questions, explain my coverage options clearly, and make sure I felt comfortable with my decisions. His professionalism and patience made what can often be a confusing process much easier to navigate. I truly appreciated his responsiveness and genuine willingness to help. Excellent customer service and a great experience overall!"
We responded:
"Thank you for such a great review! We appreciate you."
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Robert Grissett

June 5, 2026

5  out of  5
rating by Robert Grissett
"I’ve had nothing but positive experiences dealing with my insurance company and agent . Would highly recommend to anyone else in need of a new insurers or agents"
We responded:
"Thanks very much Robert! We appreciate having you as a customer!"
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Carmelo Saia

June 5, 2026

5  out of  5
rating by Carmelo Saia
"Best office in CT! Personable agents who are always available to help, specifically Rory McCormack, who goes above and beyond to ensure your claim is treated in a timely manner. 10/10 would recommend."
We responded:
"Thank you very much Carmelo, we appreciate you as a customer! "
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Leandra Ruiz

May 29, 2026

5  out of  5
rating by Leandra Ruiz
"John McCormack has a great team! I’ve never had any issues and very happy that StateFarm was able to provide me with Life, Home and Auto insurance. Stephanie, Tamirys, Jahna, Rory and Jason are all great to work with whenever I needed anything."
We responded:
"Thank you very much for your five-star review and kind words. We appreciate you as a customer. Hope you are enjoying you new home!"
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Alex Ojeda-Ruiz

May 27, 2026

5  out of  5
rating by Alex Ojeda-Ruiz
"Working with Jason was a great experience. John McCormacks staff were knowledgeable, responsive, and took the time to explain all my options clearly. I really appreciated their professionalism and how easy they made the entire process. They also sell life insurance! Highly recommend!"
We responded:
"Thank you very much for your kind words Alex. We appreciate you as a customer!!"
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Joyce Charno

May 7, 2026

5  out of  5
rating by Joyce Charno
"Jason Ruiz is by far the BEST person I've ever dealt with for any time of insurance. He takes all of your needs personally, and is not only going to provide you with superb service; but real care, which is a priceless experience and convenience. EVERY time I have an issue, Jason is there, cellphone and all, to provide whatever I need. He is truly extraordinary...very rare today."
We responded:
"Thank you for your kind words about Jason! Providing exceptional service and care is our top priority. We appreciate your feedback and look forward to continuing to meet your insurance needs. Thanks for being our customer!!"
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Jose Sampedro

April 28, 2026

5  out of  5
rating by Jose Sampedro
"5 Stars! Jason at State Farm is fantastic. Always responsive and helpful with my insurance needs. State Farm delivers reliable coverage and top-tier service. Highly recommend!"
We responded:
"Thank you very much for your Five Star review Jose! We are very happy to have you as a customer. "
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Fernando Cabral

April 28, 2026

5  out of  5
rating by Fernando Cabral
"Atendimento foi excelente pessoa muito prestativa e profissional muito obrigado"
We responded:
"Thank you very much for your five star review Fernando! We appreciate you. "
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Arlete Santana

April 21, 2026

5  out of  5
rating by Arlete Santana
"Sempre tive uma ótima experiência com a minha agência de seguro."
We responded:
"Muito obrigado! Thanks very much, Tamirys is great and I am glad she could help you!"
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Christina Nguyen

April 15, 2026

5  out of  5
rating by Christina Nguyen
"I highly recommend getting car insurance through State Farm with John McCormack and specifically I recommend asking for Rory McCormack to assist you! The package Rory offered me included roadside assistance and much more than what my previous insurance company had provided me. Rory provided me with great customer service and made it very easy for me to switch over. I will never go back! Thanks Rory and John - you both rock. Rory made sure I wasn't "over paying" each month for car insurance and I know I am now covered for everything I need. Couldn't recommend them enough!"
We responded:
"Thank you very much for your kind words Christina! I couldn't agree more that Rory is doing an excellent job at saving people money! Welcome to our office!!"
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Debbie Reho

February 16, 2026

5  out of  5
rating by Debbie Reho
"I am so please with the service that I received last week when I walked in to the State Farm office to get car insurance. Tamirys greeted me and made the whole experience so easy. She was very kind, knowledgeable and understanding. I was there a short time and had everything that I needed. I had been so frustrated by another company. I will recommend State Farm to everyone I know. I wish I could give more stars - they certainly deserve them!! Thank you for such great service!"
We responded:
"Thank you very much Debbie! And I appreciate that you will refer our office to your friends and family. Please let them know to mention your name when they give us a call! Welcome to our office!!!"
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Linda Ramos

January 29, 2026

5  out of  5
rating by Linda Ramos
"Jason, Aways goes above and beyond to help and answer all questions. Helps to find the Best coverage and has a real sense of what he is doing which makes decisions so much easier. Jason did both Auto and Home Owners policies thru STATE FARM which has Great Coversge and Savings! I highly recommend you call John McCormick in Naugatuck & ask for Jason you will be very pleased!"
We responded:
"Thank you very much Linda! Jason is a fantastic part of our team. Thanks for recognizing him. "
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Lynne Cayer

January 21, 2026

5  out of  5
rating by Lynne Cayer
"Jason was able to get a discount on my auto policy when I called about my premium increase! Much appreciated!"
We responded:
"Hello Lynne, thank you for your review. Jason is a very valuable part of our team, and I am glad he worked on getting you the best discounts. We appreciate you being our customer - since 2012!!"
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Jackie Mulhall

January 6, 2026

5  out of  5
rating by Jackie Mulhall
"John and his team are the best. We switched from another agency where we were not happy with the service we were getting. John and his team are so helpful. They had requested my previous agent to cancel my policy and it never got done and they resolved it in about 10 minutes for me. They made it simple to set up my online account access. Very happy customer!"
We responded:
"Thank you very much Jackie! We are very happy to have you and Dave as customers. I will share your kind words with the team. "
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Nicole Lee

November 21, 2025

5  out of  5
rating by Nicole Lee
"Rory McCormack is absolutely amazing. I called Johns office and Rory was so quick to answer my questions and get me a quote for business insurance. 5/5 awesome service, great staff, ask for Rory, he's the best!"
We responded:
"Thank you very much Nicole. Rory is a great addition to our team!"
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Michael Nesbit

October 24, 2025

5  out of  5
rating by Michael Nesbit
"Jason Ruiz is an excellent employee and representative for State Farm. I recently had a number of questions regarding my bundle, some of which required research. Not only was Jason a whiz at answering questions in a friendly and professional manner, but he also got back to me in rapid time regarding questions that necessitated research. Super experience with Jason. Highly recommended. He made these life chores an easy lift."
We responded:
"Thank you, Michael, for your kind words about Jason. It's great to hear that he was able to assist you efficiently and make the process smoother. We appreciate your recommendation and look forward to continuing to serve you."
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R Grant

July 28, 2025

5  out of  5
rating by R Grant
"5 stars with no hesitation. I've had my home insured with John for about 10 years. They've always been accommodating and helpful. Communication is always prompt. If you need something insured, I'd highly recommend John McCormack."
We responded:
"Thank you, R Grant, for your fantastic review and for trusting us with your home insurance for the past decade. We're glad to hear that our team has been accommodating and helpful. Your recommendation means a lot to us."
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isis silva

April 25, 2025

5  out of  5
rating by isis silva
"JASON RUIZ. Mi experiencia con él es que a sido el mejor agente de seguros que e tenido. Desde que llegué a state farm. Él me ayudado con mucha paciencia y siempre buscando lo mejor para mis necesidades. Su profesionalismo es algo que aprecio demasiado en su servicio. Tener un seguro con el como agente es estar en muy buenas manos. Gracias Jason!"
We responded:
"Gracias, Isis Silva, por compartir tu experiencia con Jason Ruiz. Nos alegra saber que su profesionalismo y dedicación han sido de gran ayuda para ti. Estamos aquí para seguir apoyándote en lo que necesites."
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Hazel DeRoché

April 24, 2025

5  out of  5
rating by Hazel DeRoché
"Jason Ruiz is simply amazing. Very patient and will always get back to me when needed. There were a lot of back and forth and changes, but he never made me feel like I was a bother but continued to provide guidance and giving us the best rates there is. He provided me with exceptional customer service. Keep up the excellent work Jason. It was indeed a pleasure."
We responded:
"Thank you, Hazel, for sharing your experience with Jason. We're glad to hear that he provided you with exceptional service and guidance. Your feedback is greatly appreciated, and we'll make sure to pass along your kind words to Jason."
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Jean Moreno

August 15, 2024

5  out of  5
rating by Jean Moreno
"Jason Ruiz has been my agent for some time now. I am so happy that Jason has been working with my family and I. He goes above and beyond to explain everything, especially for my parents that don’t understand English very well. He is very patient with them and I couldn’t ask for a better agent to make sure that we are always safe and taken care of. His customer service care goes above and beyond all expectations. I know we are in good hands with Jason!"
We responded:
"Thank you, Jean, for your kind words about Jason. We're thrilled to hear he has provided exceptional service to your family. Your trust and satisfaction are our top priorities, and we're glad to have Jason on our team."
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Matthew Whiskeyman

July 11, 2024

5  out of  5
rating by Matthew Whiskeyman
"I had been with a reputable insurance company bit rates were skyrocketing and after making several attempt to talk to the current company they just didn't seem that interested in keeping me as a customer. I decided to reach out and one company I looked into was State Farm. They were very prompt in helping me with a quote for my home insurance. The rates were not only far better but the agent was professional and did not pressure me in any way. In the next come weeks I was so impressed with what they had offered and the professionalism of the office as a whole that I also switched over my auto insurance. One primary thing that helped me make the decision also was that I could pay monthly without having hefty fees added. So far so good and I would recommend talking to them."
We responded:
"Thank you for sharing your positive experience with us, Matthew! We are delighted to hear that you found our rates competitive and our service professional. We appreciate your recommendation and look forward to continuing to serve you."